About CarTours

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	Guarantee
	Sales Tax Information
	Order Changes
	Substitution Policy
	Payment Methods
	Privacy Policy

Guarantee

We guarantee 100% satisfaction on all our audio programs. If you are not completely satisfied, please contact our Customer Service Department at 206.938.2347.

Sales Tax Information

Every Internet order you place with us will be charged a sales tax of 8.8%, applied to the amount of the order. This tax rate is based upon the rate our shop is charged, regardless of the destination of your order.

Order Changes

Please be advised that we are unable to cancel or change any orders already delivered or presently en route to delivery.
If you find it necessary to cancel or change delivery addresses for your order, simply call our HQ directly at 206.938.2347.
We are also unable to accept cancellations or change requests via e-mail.

Payment Methods

We accept the following payment methods:
Visa
MasterCard
American Express

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

A Special Note About Children

We do not knowingly solicit data from children, nor do we knowingly market to children. We require that children under the age of 18 use this service only in conjunction with their parents or guardians.

Information We Collect

If you open an account on our site, we need your contact information including your name, e-mail address and mailing address.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users' demographics and interests, so that we can better understand and serve our users.

"Cookies"

"Cookies" are small files which store certain information about your activity on the website and are stored on your computer's hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you don't have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

We may send emails to our users announcing special promotions, changes in our services or other information we believe will be of interest to our users. If you prefer not to receive email, you can send us an email with the subject line "no emails" or reply to our email with the subject line "no emails".

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that "perfect security" does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.